The Castlegar Toyota Pledge

Respect our guests' time

We pledge that we will not waste your time. Our team will ask how long you're looking to spend with us in order to make the most of it. We know how important your time is and will treat it with respect. 

Tailor visits to what guests want to achieve

Once we know how long you're looking to spend with us, we'll make sure that we know what your goals are for your visit. If you have 30 minutes and want to test drive one car, great — we'll make it happen! If you have over an hour and want to try several models, we'll be here with the keys. 

Let guests do what they want to do

If you're here to look for a new car, we're not going to push you into a used truck. That's just not how we operate. We're here to make recommendations to help meet your needs, not just move inventory. We'll make sure that your experience is what you want it to be; that's the Castlegar Toyota pledge.

Craig Kalawsky
President

We're here to provide fun and enjoyable customer experiences

"We know that purchasing a vehicle can be stressful — it's a big purchase! We like to speed it up to slow it down, and we do this by asking you the right questions in order to tailor your experience to your individual needs. Our goals it to make car buying not feel like a root canal!" 

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